Effective Date: September 2, 2024
1. Introduction
This Compensation Policy (“Policy”) outlines the procedures for compensating dental professionals (“Professionals”) engaged through the Tempfind platform (“Platform”). It provides clarity and guidance on the payment process, timing, and responsibilities of all parties involved. This Policy is a legally binding agreement between Tempfind Inc. (“Tempfind”), dental clinics (“Clinics”), and Professionals utilizing its services. By continuing to use Tempfind services, both Clinics and Professionals agree to abide by the terms outlined in this Policy.
2. Compensation Structure
Professionals engaged through the Tempfind Platform will be compensated based on the hourly rate, hours of work and shift total agreed upon at the time of booking or applicant acceptance. The following are key components of the compensation structure:
- Shift Total: The total amount for a shift, calculated based on the agreed-upon hourly rate, the total hours worked, and the specified lunch settings between the Clinic and Professional.
- Payment Options: Clinics can choose one of the following payment methods at the time of booking a Professional or posting a new shift:
- Direct Payment: The Clinic compensates the Professional directly upon completion of the shift.
- Tempfind Payment Processing: The Clinic pays through Tempfind using a credit card. Tempfind will process the payment, including an additional 10% credit card processing fee, and disburse the amount to the Professional within 72 hours after the shift completion.
3. Payment Process
For Clinics opting for Direct Payment, they are responsible for compensating Professionals according to the agreed shift total upon shift completion within a specified timeframe at the time of booking a Professional or posting a new shift:
For Clinics choosing Tempfind Payment Processing, the payment is handled by Tempfind through the integrated Stripe system. The Clinic will be charged the shift total plus a $10 credit card processing fee. Tempfind will then process and disburse the payment to the Professional within 72 hours after the shift has been confirmed as completed on the Platform.
4. Confirmation of Professional’s Hours
Upon completion of a shift, the Professional is required to submit their hours through the Platform. The Clinic must review and confirm these hours within 24 hours. If the Clinic does not dispute the hours within this timeframe, they will be auto-approved and considered correct and payable.
In cases where a Professional is directed to leave early through no fault of their own, they will be entitled to compensation for the originally scheduled hours. Conversely, if a Professional decides to leave before completing their shift or performs no work, the Clinic will only be obligated to pay for the hours worked, and no payment will be required for the unworked hours or the entire shift if no work was performed.
5. Deductions and Taxes
All compensation amounts are subject to applicable taxes and deductions as required by law. Tempfind is not responsible for withholding taxes or other mandatory deductions unless required by local regulations. Professionals are responsible for ensuring compliance with their tax obligations.
6. Disputes and Resolutions
Any disputes regarding compensation, including discrepancies in shift hours or rates, must be reported to Tempfind within 7 days of the shift completion. Tempfind will investigate and mediate disputes in accordance with the Platform’s dispute resolution procedures.
7. Amendments to the Policy
Tempfind reserves the right to modify or amend this Compensation Policy at any time. Registered Clinics and Professionals will be notified of any changes, and continued use of the Platform constitutes acceptance of the updated Policy.
8. Contact Information
For any inquiries or assistance regarding compensation or this Compensation Policy, please contact Tempfind customer support at info@tempfind.com.
