Compensation Policy

Effective Date: July 1, 2025
Version: 2.0

1. Introduction

This Professionals’ Compensation Policy (the “Policy”) governs the procedures for compensating dental professionals (“Professionals”) who perform services through the Tempfind platform (the “Platform”). It is designed to provide clarity and guidance regarding payment structure, timing, and the responsibilities of all parties involved. This Policy constitutes a legally binding agreement between Tempfind Inc. (“Tempfind”), dental clinics (“Clinics”), and Professionals. By using Tempfind’s services, Clinics and Professionals agree to comply with all terms and conditions outlined in this Policy.

2. Compensation Structure

Professionals engaged through the Platform will be compensated based on the hourly rate, total hours worked, and the agreed shift total at the time of booking or acceptance of an application. The shift total is determined according to the hourly rate, total hours, and any applicable lunch or break deductions, as defined and agreed between the Clinic and the Professional when the shift is booked.

3. Shift Payment Methods

3.1. Clinics Registered Before July 1, 2025

Clinics that registered with Tempfind prior to July 1, 2025, may continue to choose between two payment methods at the time of posting a new shift or completing a booking:

• Direct Payment, in which the Clinic pays the Professional directly upon shift completion.

• Tempfind Payment Processing, in which the Clinic pays the Professional via the Tempfind platform using a credit card.

Notice: Tempfind intends to phase out Direct Payment for these legacy accounts to ensure consistent, secure, and platform-managed transactions. Clinics will receive advance notice before any such transition becomes mandatory.

3.2. Clinics Registered On or After July 1, 2025

All Clinics registering on or after July 1, 2025, are required to use Tempfind’s credit card payment processing. Direct payment to Professionals is not available for these accounts, ensuring that all transactions are managed through the Platform for security and reliability.

4. Payment Process

4.1. Tempfind Payment Processing

When using Tempfind’s payment processing, Clinics will be charged the shift total plus the applicable Shift Payment Handling Fee as described in Tempfind’s Payment Policy. Payment will be processed securely via Stripe. Once the Clinic has approved the shift, Tempfind will disburse the Professional’s payment within 3–5 business days.

4.2. Direct Payment 

Direct Payment is available only to Clinics that created their Tempfind Clinic accounts before July 1, 2025. Under this method, Clinics must compensate the Professional in full directly upon shift completion, in accordance with the agreed shift total and payment terms confirmed at booking.

Failure to pay the Professional within the agreed timeline is a violation of this Policy. If a Clinic fails to pay a Professional for more than two (2) weeks after the agreed-upon payment timeline following shift completion, the Clinic expressly authorizes Tempfind to charge the payment method on file for the outstanding shift total. Tempfind will then disburse the amount to the Professional on the Clinic’s behalf. A $25 administrative fee will apply to each such payment recovery action.

Failure to comply with Direct Payment obligations may also result in account penalties, temporary suspension, or removal from the Platform.

5. Confirmation of Professional’s Hours

After completing a shift, Professionals must submit their hours worked via the Platform. Clinics will have 24 hours to confirm or dispute the submitted hours. If no action is taken within this period, the hours will be automatically approved and considered payable. In the event a Professional is asked to leave early without fault, they remain entitled to payment for the originally scheduled hours. Conversely, if a Professional leaves early without justification or does not perform work, the Clinic is only obligated to pay for the actual time worked.

6. Taxes and Deductions

All shift payments are subject to any applicable taxes and deductions required by law. Professionals are considered independent contractors and are solely responsible for reporting and remitting their own taxes, unless local regulations impose other requirements. Tempfind does not withhold or remit taxes on behalf of Professionals.

7. Disputes and Resolutions

Any disputes regarding payment, hours worked, or rate discrepancies must be reported to Tempfind Support within seven (7) days of the shift’s completion. Tempfind will review and investigate all reported issues and will work to facilitate a fair resolution consistent with the Platform’s dispute resolution procedures.

8. Policy Amendments

Tempfind reserves the right to update or amend this Policy at any time. Material changes will be communicated to Users via email or in-app notifications. Continued use of the Platform following any such updates constitutes acceptance of the revised terms.

9. Contact Information

For questions or assistance related to this Policy or any payment-related matter, please contact Tempfind at:

• Email: info@tempfind.com

• Phone: 1-877-455-3513