Professionals’ Compensation Policy

Effective Date: July 1, 2025
Version 2.0

1. Introduction

This Compensation Policy ("Policy") outlines the procedures for compensating dental professionals ("Professionals") engaged through the Tempfind platform ("Platform"). It provides clarity and guidance on the payment process, timing, and responsibilities of all parties involved. This Policy is a legally binding agreement between Tempfind Inc. ("Tempfind"), dental clinics ("Clinics"), and Professionals utilizing the Platform. By continuing to use Tempfind’s services, both Clinics and Professionals agree to abide by the terms outlined herein.

2. Compensation Structure

Professionals engaged through the Tempfind Platform will be compensated based on the hourly rate, total hours worked, and shift total agreed upon at the time of booking or applicant acceptance.

2.1. Shift Total

The shift total is calculated based on the agreed-upon hourly rate, total hours worked, and lunch settings as defined between the Clinic and Professional at the time of booking.

3. Shift Payment Methods

3.1. Clinics Registered Before July 1, 2025

Clinics that registered before July 1, 2025, may choose one of the following payment methods at the time of booking or when posting a new shift:

Direct Payment: The Clinic pays the Professional directly upon shift completion.
Tempfind Payment Processing: The Clinic pays the Professional through the Tempfind platform using a credit card.

Note: Tempfind plans to deactivate Direct Payment options for legacy users in the near future in order to maintain consistent, secure, and platform-managed transactions. Clinics will be notified in advance of this transition.

3.2. Clinics Registered On or After July 1, 2025

All Clinics registering on or after July 1, 2025 are required to use Tempfind’s credit card payment processing to compensate Professionals. Direct payment to Professionals will not be available for these accounts.

4. Payment Process

4.1. Tempfind Payment Processing

Clinics are charged the shift total plus a Shift Payment Handling Fee (see Payment Policy for fee structure).
Tempfind processes payment via Stripe and disburses funds to the Professional within 3–5 business days of clinic shift approval.

4.2. Direct Payment (Legacy Clinics Only)

Clinics must compensate the Professional in full directly after shift completion, according to the agreed-upon shift total and payment timing confirmed at booking.
Failure to pay on time may result in account penalties, temporary suspension, or removal from the platform.

5. Confirmation of Professional’s Hours

Professionals must submit their completed hours through the Platform after each shift.
Clinics have 24 hours to confirm or dispute the submitted hours.
If no action is taken, the hours will be auto-approved and considered payable.
If a Professional is asked to leave early through no fault of their own, they are entitled to compensation for the originally scheduled hours.
If a Professional leaves early without justification or performs no work, the Clinic is only obligated to pay for time worked.

6. Taxes and Deductions

All shift payments are subject to applicable taxes and deductions as required by law.
Professionals are considered independent contractors and are responsible for reporting and remitting their own taxes unless otherwise required by local regulations.
Tempfind does not withhold or remit taxes on behalf of Professionals.

7. Disputes and Resolutions

Any disputes related to payment, hours worked, or rate discrepancies must be reported to Tempfind Support within 7 days of the shift completion.
Tempfind will investigate the issue and facilitate a resolution in accordance with the Platform’s dispute resolution procedures.

8. Policy Amendments

Tempfind may update this Compensation Policy at any time. Users will be notified via email or in-app notification when material changes are made. Continued use of the platform after such changes signifies acceptance of the updated terms.

9. Contact Information

For any questions or support related to compensation, please contact Tempfind:

Email: info@tempfind.com